ZOKHAAS respects your privacy and is committed to protecting the personal data you entrust to us. This policy explains what we collect, why we collect it and how it is used.
What we collect
- Contact details you provide when creating an account, placing an order or contacting the concierge.
- Order history, addresses and preferences to fulfil purchases and personalise service.
- Analytics data (page views, device type) to improve the atelier experience.
How we use it
Your data is used to process orders, deliver purchases, respond to enquiries and — where you have opted in — to share private-access invitations and editorial updates.
Sharing
We do not sell personal data. We share only with trusted service providers required to fulfil your order (shipping carriers, payment processors), each bound by confidentiality.
Your rights
You may request access, correction or deletion of your data at any time by writing to privacy@zokhaas.com.